Refund and Returns Policy

Thank you for shopping at Self Made Official.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to NDB DESIGNS, A WING , 2nd FLOOR , SHARDA BHAVAN NANDA PATKAR ROAD , VILE PARLE EAST , MUMBAI -57.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Self Made Official, accessible from https://selfmadeofficial.in/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

TERM AND CONDITIONS :-

  • It takes 15-20 business days for orders to ship.
  • We do not offer returns and exchanges as all of our pieces are made to order.
  • We make alterations if there is any issue.
  • Orders that are designated for shipment to countries outside of India, may be subject to , shipping charges , local taxes, customs, duties, and fees levied by the destination country [“Import Fees”]
  • The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
  • If you refuse a shipment from SELF MADE, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to shop.selfmadeofficial22@gmail.com
  • SELF MADE is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
  • From time to time we may make mistakes, we apologize in advance for that and hope that you will give us a second chance. If you have received an incorrect or damaged item, please contact us with your order number and an image or description of the issue within 24 hours days from date of delivery.
  • If you simply change your mind, we are terribly sorry, but we will not be able to accept the return or provide a refund.
  • Prices for our products are subject to change without notice.


Your Order Cancellation Rights

  • You are not entitled to cancel Your Order.
  • In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision within 24 hours after placing the order by: By email: shop.selfmadeofficial22@gmail.com

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: shop.selfmadeofficial22@gmail.com